Patient care is a team effort
M.L. Robertson Consulting, Inc. aims to support all those who collaborate on benefits navigation to ensure a seamless and coordinated effort.
Workshops and Seminars
• Screening for cost-related adherence risk
• Drug coverage and health benefits in Canada
• Plan navigation fundamentals
• Writing effective appeals for coverage
• Working with patient support programs
Designed for physicians, nurse navigators, clinic teams, pharmacists.
Thank you for providing timely and critical information that will enhance our work with patients. Your expertise and insight were greatly appreciated.J. H.
• Basic Drug Coverage Navigation
• Advanced Drug Coverage Navigation
• Advocacy Skills
• Working Collaboratively
• Compassion Fatigue and Managing Expectations
Designed for drug access navigators, pharmacy technicians, reimbursement specialists.
Great webinar! Thanks this was very helpful! I’ve never received any previous training and drug coverage navigation is HARD!J.S.
• Design of education materials for products with complex coverage
• Integration support for new patient support programs
• Employee and education on benefit systems/navigation
Designed for pharmaceutical and benefit teams.
… when presenting very complicated information or processes, Mary Lou is able to simplify the message to what is really important.M.O.
Presentations are customized to the needs of the audience. Mary Lou is an experienced public speaker and has presented to a range of groups and venues – from international conferences to medical grand rounds to community patient groups. Presentations may be online or in person.
Past presentation topics have included:
Overview of drug coverage in Canada
Access to therapies for rare disorders
Challenges in accessing psychosocial and practical supports
Navigating coverage from community – identifying allies
Challenges in coverage for oral cancer therapies
Audiences include professional associations, patient groups, and health care networks.
I can always count on high attendance rates at our symposiums when Mary Lou is featured as a guest speaker. Attendees rave about Mary Lou’s clear and concise way of presenting material and marvel at the depth of her knowledge. Feedback definitely proves that Mary Lou is a popular speaker with LLSC clients.T. H.
"Mary Lou has been recognized informally on a national level as being a key leader in drug coverage navigation and has partnered with multiple education initiatives launched in both the academic world and with patient support networks. She always puts the patient first and strives to deliver excellence in all domains, greatly facilitating drug access across the cancer system.”Daniel Rayson, MD, FRCPC, FACP
Division of Medical Oncology
Professor of Medicine, Dalhousie University
NS Health Authority